A gemba walk is also not the time to solve problems and make changes this is a time of observation input and reflection that does not mean it is the time to ignore operator ideas for improvements or stifle brainstorming but rather to be open and observe the real thing see what is really happening. The gemba walk affords company leaders managers and supervisors a simple easy means of supporting overall continuous improvement and process standardization while helping to insure alignment of the efforts of all teams lets discuss the who what when where and whys of gemba. Gemba walks are an increasingly popular management technique by visiting the place where work is done leaders gain valuable insight into the flow of value through the organization and often uncover opportunities for improvement and learn new ways to support employees the approach is a . A gemba walk can have a dramatic impact on an organization by closely observing the place where value is created and listening to employees project leaders and business managers give themselves a fresh perspective on the business and new insight into how changes can make products and services better for customers
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