Step up and lead 41368 likes 3090 talking about this a leader of one can become a leader of many but if you cant lead one youll never lead. Step up and lead by frank viscuso needs to be on every officer or aspiring officers bookshelf frank has put together and extremely readable narrative that lays out who are leaders what traits to look for in leaders skills that leaders need and what costumer service really looks like. I receive wonderful messages from people who have read step up and lead on a regular basis i wanted to share one with you with permission from roger who i have become good friends with stay safe buddy and thank you for stepping up and defending our freedom. In his new book step up and lead frank viscuso author speaker and career deputy chief shares the secrets of effective fire service leadership introduces the traits and skills essential for successful fire service leaders and discusses the importance of customer service. In step up and lead frank viscuso reveals the secrets of effective fire service leadership introduces the traits and skills necessary for todays leaders and discusses the importance of
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